Prerequisites
- You must have permission to share the Google Drive folder, Google Doc, or Google Sheet Rulebase should use.
- You must have the Administrator role in Rulebase.
Installation
Step 1: share content with Rulebase
- Log in to your Rulebase dashboard
- Go to Settings > Connections
- Open Google Drive and copy the Rulebase service account email
- In Google Drive, share the folder or file with that email address
Step 2: import into Knowledge (optional)
Sharing alone does not add library documents. To make Drive content searchable during AI QA evaluations:- Go to Knowledge
- Open Manage knowledge base
- Choose Import > Google Drive
- Paste the shared folder or file URL
- Click Import